Step 1
Confirm the animal
Inspect signs, roof access and the building perimeter to distinguish possums from rodents or birds.
Upper North Shore · NSW 2076
Wahroonga's canopy gives a possum several ways onto one large roof. It may use a gum on one side, cross a garage and leave through an eave on the other. A single-hole repair is unlikely to deal with that pattern.
Ask about same-day availability; appointment times depend on capacity and safe access.
On the ground in Wahroonga
Walk the perimeter from ground level and map every high-level connection that can be seen safely. Inside, compare noise across wings of the house. Gables, vents and roof junctions need separate notes because they may open into different voids.
Large blocks often include garages or secondary buildings. Add them to the inspection only when signs point there. Tall roofs and bush-facing elevations may need specialist access, so the first visit may focus on diagnosis and scope.
Send ground-level photos of the roof edges and explain the nightly route. Ask how the provider checks for young and who holds the possum licence if capture is required. Do not accept relocation to nearby bushland as a casual option.
What happens next
Step 1
Inspect signs, roof access and the building perimeter to distinguish possums from rodents or birds.
Step 2
Do not install exclusion until the roof has been checked for dependent animals and other occupants.
Step 3
Use non-harmful exclusion where suitable. Any capture and release must be completed under a current NSW licence.
Step 4
After the roof is confirmed empty, close the identified access points so another possum cannot move in.
Step 5
A correctly positioned nest box can provide alternative shelter while allowing the possum to remain in its territory.
A healthy possum outdoors is part of the local environment. Roof entry is the property problem. Capture and release requires a current NSW licence. Call WIRES or Sydney Wildlife for an animal that looks sick, injured or orphaned.
Yes. Possums are protected under the Biodiversity Conservation Act 2016. Catching and releasing a possum requires a current licence and licence conditions apply.
Same-day inspection may be available depending on technician capacity and safe roof access. Phone to check the next appointment rather than relying on an unconfirmed response-time promise.
A possum or dependent young may still be inside. Sealing too early can trap an animal in the roof. The void must be checked and confirmed empty before permanent proofing.
Current NSW guidance says licensed handlers must release a possum after sunset, on the property where it was captured and within 150 metres of the capture point, against something it can immediately climb.
Possums are territorial, and occupied bushland may offer no safe shelter. NSW licence conditions require release on the capture property within the stated distance. The practical focus is keeping the animal in its territory but out of the roof.
Call to describe the problem and confirm service-area and same-day availability.