Step 1
Confirm the animal
Inspect signs, roof access and the building perimeter to distinguish possums from rodents or birds.
Northern Sydney · NSW 2111
Gladesville's sloping streets produce split-level houses and apartment buildings with several roof heights. Sound from a lower roof can carry into an upstairs bedroom, and common-property rules may affect the available access.
Ask about same-day availability; appointment times depend on capacity and safe access.
On the ground in Gladesville
Start by marking the level where the noise begins, then check the outside roof at the same height. Mature trees, carports and balconies may form a route. In a unit building, ask neighbours above and below what they hear.
A rear roof may sit much higher above ground than the street façade. Safe access must be judged from both sides. Strata permission is required for common roofs and many external building areas.
State whether the property is a house, townhouse or apartment and count the levels. Include a strata contact where needed. Ask the provider to separate inspection, licensed capture and proofing in the scope. A rear-lane photo can reveal a lower access route hidden from the street.
What happens next
Step 1
Inspect signs, roof access and the building perimeter to distinguish possums from rodents or birds.
Step 2
Do not install exclusion until the roof has been checked for dependent animals and other occupants.
Step 3
Use non-harmful exclusion where suitable. Any capture and release must be completed under a current NSW licence.
Step 4
After the roof is confirmed empty, close the identified access points so another possum cannot move in.
Step 5
A correctly positioned nest box can provide alternative shelter while allowing the possum to remain in its territory.
A healthy possum outdoors is part of the local environment. Roof entry is the property problem. Capture and release requires a current NSW licence. Call WIRES or Sydney Wildlife for an animal that looks sick, injured or orphaned.
Yes. Possums are protected under the Biodiversity Conservation Act 2016. Catching and releasing a possum requires a current licence and licence conditions apply.
Same-day inspection may be available depending on technician capacity and safe roof access. Phone to check the next appointment rather than relying on an unconfirmed response-time promise.
A possum or dependent young may still be inside. Sealing too early can trap an animal in the roof. The void must be checked and confirmed empty before permanent proofing.
Current NSW guidance says licensed handlers must release a possum after sunset, on the property where it was captured and within 150 metres of the capture point, against something it can immediately climb.
Yes. Framing, downpipes and wall cavities carry impact sound. A possum on a lower roof may sound as if it is directly above a higher room. Exterior observation helps match the sound to the route.
Call to describe the problem and confirm service-area and same-day availability.